So I have a couple things that tie together into the title today. The fun thing is that the two examples are separate ends of the spectrum, but both show stupidity and are a great source of frustration.
Example 1 is all about how people think lowly of IT. Recently I have had to deal with a situation where a security certificate for e-mail was nearing expiration. We tell the people about it, ask for them to renew or purchase a new one so that RPC over HTTPS continues working, and so that they don’t get certificate warnings every time they locally open outlook. Do they listen? Nope. Who gets blamed? We do. Then the kicker is getting someone to agree to pay for a brand new certificate takes forever. I just love how we get listened to sometimes.
Example 2 is even more interesting. SBS 2008 and EBS 2008 both came out late last year. SBS 2008 you can get preloaded on a Dell server. EBS will not be available from Dell until the end of the month. Heck you can not even get a quote from Dell on an EBS server. The only way to get a Dell EBS server is to get a Dell Server with no OS and separately purchase EBS from another vendor and install it. As if this wasn’t annoying enough, when talking with my Dell rep, I get asked, “Whats wrong with going with standard server 2008?” Well considering that the client wants an all in one solution, but already has 75 users and is still growing, SBS is out, but EBS is in. Its what EBS is made for. So why all these months have passed and Dell does not offer it? HP does. Makes no sense to me.
Don’t get me wrong, I love my job, and working in the IT field, there are just some days that I have to go … WTF!