So I’ve been working on a project at the office which is more annoying than anything I’ve ever done. I am going through licensing and see what we have, where we need to update, and what is what. The problem is twofold. First, the prior people never kept good documentation, so finding the actually pieces of paper with the licenses on them, or going to eOpen to check on what we have is nigh impossible. Heck, no one even knows what the eOpen username and password are for our licenses. This is a pain mostly because you need to create a Windows Live ID to use eOpen, and every time I try to do it with an actual e-mail address for the company itself, it fails, thereby forcing me to have to create a Hotmail account.

Second, there is no good piece of software to give you an accurate count of licenses installed. I know there is the license logging service on the servers, but it is not always accurate, I have to check it on each server individually, and to top it all off, it won’t show Exchange 2007 licenses, which I did find paperwork for.

Now if companies like Microsoft want people to stay in compliance with licensing, why don’t they make it easier to do an internal audit, so we can find where we are deficient, and then go through the process of ordering what is needed? Am I crazy to be asking for something like that, or is it just a matter of them wanting us to be out of compliance without knowing, so that we can get in trouble? I think that would be called entrapment in the legal field, but I could be wrong.